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〰️ ✨ ? CUSTOM POPPET ART ? ✨ 〰️

? DETAILS ?

✅ 40 Amazing Backgrounds to choose from
✅ Bespoke Background Version available
✅ A customized gift to your friends and family
✅ Avoid that same gift again and again
✅ Keep your pet’s memory and decorate your house
✅ Send us a photo of your pet and we will return with a gorgeous, colorful, and customized artwork.
✅ Premium High-Quality Paper and Rich Colors
✅. Available in Digital, Printed Only, and Framed
✅. Adjustment Included
✅ Customized customer service

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? HOW TO ORDER STEP BY STEP ?

➡️ 1. Decide whether your art will be:
? OPTION 1 – PRINT YOURSELF ART (DIGITAL ONLY)
? OPTION 2 – PRINTED ART ONLY
? OPTION 3 – FRAMED ART

➡️ 2. Choose the size – 21x30cm or 30x40cm
Talk to us about Custom Sizes.

➡️ 3. Choose your frame color (if you are printing) – Black or White. Check Stock and Delivery Options Available;

➡️ 4. Choose your background pattern ( We can send you a more zoom-out option once you place the order). You can also select the Custom Background Option so we can design a bespoke one for you;

➡️ 5. Choose your font and send your pet’s name;

➡️ 6. Place your order by contacting us by message. Make the Payment; The total amount is charged in advance;

➡️ 7. Contact us to send your best quality photo of your dog or cat. Upload a photo in good resolution and tell us the font and background chosen;

➡️ 8. In up to 3 Business Days your artwork preview will be sent for approval – 1 adjustment is included;

➡️ 9. If you selected the Printed Option allow around 10 working days to get it printed and delivered. Shipped to Ireland only by An Post. If you selected
the digital version, after approving the artwork you will receive a link to download your file in up to 3 Business Days.

➡️ 10. Ta-da! You will have your POPPET Art with you.

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? MORE INFO?
If you have any questions please feel free to contact us and we are happy to help.

? PHYSICAL SIZES AVAILABLE?
– 21x30cm
– 30x40cm

? OTHER SIZES – If you choose the Print it Yourself Version you can choose the sizer you need. We will just make sure the quality of your photo is suitable for the size you choose.

? PAPER OPTIONS – Matte or gloss

? FRAMES OPTIONS – Black or White* Check stock
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? 3 OPTIONS AVAILABLE?

➡️ Option 1 – Print it Yourself

✔️ What is included – If you want to print it yourself at home or in a local supplier/ print shop, after approving the artwork, we will send you a link to download your printable JPEG High Res Digital File.

✔️ NO PHYSICAL PRINT will be shipped in this option. Only Digital File. File on High Resolution in JPG.

✔️ TURNAROUND – Allow 3 Working Days to receive the Digital File.

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➡️ Option 2 – Printed Art Only
✔️ What is included – If you selected the Printed Option, after approving the artwork, we will get it printed, packed and sent to you.

✔️ PAPER – Choose Matte (200gms) or Gloss Paper (250gms).

✔️ PRINT – Rich tones of color and high-resolution print.

✔️ DELIVERY – Shipped to Ireland & Northern Ireland by An Post – Registred. You can track the parcel. The print is sent in a tube to avoid damage during the delivery.

✔️ TURNAROUND – Allow around 10 working days to get it printed, packed, and delivered.

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➡️ Option 3 – Printed and Framed Art ❗️ Check Stock for Frame Colors and Delivery Locations
✔️ What is included – If you selected the Printed & Framed Option, after approving the artwork, we will get it printed, framed, packed, and sent to you.

✔️ PAPER – Choose Matte (200gms) or Gloss Paper (250gms)

✔️ PRINT – Rich tones of color and high-resolution print.

✔️ FRAMES – Frames are available in White or Black color. Check Stock.
The screen is plastic made.

✔️ DELIVERY – Delivered to Ireland & Northern Ireland. The frame goes on a box to avoid damage during the delivery.

✔️ TURNAROUND – Allow around 10 working days to get it printed, packed, and delivered.

❗️ ❗️❗️❗️ IMPORTANT – CHECK STOCK FOR FRAMED OPTIONS
At the moment we have in stock White and Black Frames for 30x40cm and White Frames for 21x30cm (Last updated 11/05/2021)

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? PRICE LIST?

▶️ OPTION 1 – PRINT YOURSELF ART (DIGITAL FILE ONLY)
21x30cm OR 30x40cm ……………………………………………………………………..€27.00

DELIVERY – 3 DAYS – Get it designed and to receive the link to download once it is approved.

▶️ OPTION 2 – PRINTED ART ONLY + DELIVERY
21x30cm …………………………………………………………………………………………..€39.00
30x40cm……………………………………………………………………………………………€43.00

DELIVERY INCLUDED – AROUND 10 DAYS to get it designed, printed, packed, and delivered.

▶️ OPTION 3 – FRAMED ART (BLACK OR WHITE – Check Stock) + DELIVERY
21x30cm …………………………………………………………………………………………..€49.00
30x40cm……………………………………………………………………………………………€55.00

DELIVERY INCLUDED – AROUND 12 DAYS to get it designed, printed, framed,
packed, and delivered. Shipped to Dublin Only. Check with us the Locations.

▶️ Custom Background Pattern ………………………………………………………..€15.00
Choose one of the existing Backgrounds & Change to the color you want to match your
home decor or ask for a Bespoke Background. Note: This is an Additional Price
▶️ Additional adjustment or adding 2 pets in one artwork ……………………€10.00

▶️ Custom Card to be added as Gift Option…………………………………………€5.00

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? ARTWORK PROCESS AND APPROVAL ?

▶️ Steps – Once you placed your order and send your pet’s picture we will get back to you letting you know that your photo is good to go. If you have any questions about the quality of the photo, just send us a message prior to placing the order so we can confirm;

▶️ Turnaround – In up to 3 working days your artwork preview will be sent for approval;

▶️ Approval – Make sure to approve the artwork or ask for amends as soon as possible so your order won’t be delayed;

▶️ Adjustments – If you require any small adjustments, we will get back to you for final approval in up 2 days;

▶️ Production – Once the artwork is approved, depending on the option chosen we will send you the file or print and frame it.

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? OTHER TERMS & CONDITIONS?

▶️ DAMAGE – If your framed or printed version arrives damaged, please, contact us up to 3 working days and take a picture of the parcel and we will contact the supplier to understand what happened;

▶️ WRONG PET NAME – We are not responsible if the client sent us the wrong pet name;

▶️ ARTWORK ADJUSTMENT – After the approval, the artwork can no longer be adjusted as it will be already in a production phase. If you require any additional adjustment it will be charged €10 extra.

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? GOOD SHOTS GUIDE?

✅ PET POSITIONING
▶️ Calls your pet’s attention by giving him a treat so he can look straight to you and get a better picture;

▶️ The best photos are close and body facing forward with all the body parts visible; Check if all parts of your pet are shown, ears, tail, etc.;

▶️ Remove your pet’s leash;

✅ ILLUMINATION

▶️ Take the photo during the day or in the lightroom, but make sure it doesn’t get too light or with a lot of shadows.

▶️ If you have a ring light and a tripod it will be a plus. If not use the daylight and
use something to make the camera steady;

✅ BACKGROUND

▶️ Use an empty wall, avoid taking it near furniture or busy backgrounds;

✅ CAMERA SETTINGS & POSITIONING
▶️ Make sure the focus is correct and you are using the best quality of your camera;

▶️ Take a little distance to take the picture, but no so far;

▶️ Take your picture in the vertical position;

▶️ Avoid getting too close pictures and also pictures from the top;

▶️ Try doing it straight.

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? FREQUENT ASKED QUESTIONS (FAQ)?

1️⃣ Q) How do I send you my photos?
A) After placing your order you can send it by email to hello@guavadesignagency.com
use your order number on your Email Subject.

2️⃣ Q) How can I know if my photo is good enough?
A) Before placing the order check our Good Shots Guide. If you are not sure send it by email to hello@guavadesignagency.com.

3️⃣ Q) Can I send multiple pets images?
A) It is better if you send only one pet per artwork this way it won’t be a busy artwork and it will make sure your pet is shown well. But depending on the images you have we can try it. Send your pet picture and we can have a look. It is possible it will have an additional charge of 10euro.

4️⃣ Q) I need a custom size, do you have this option?
A) Yes, we can do it, we will just have to make sure the quality of your picture is good enough for it. Also, this customized size version is only available for the Digital File option and not the Printed and Framed Version.

5️⃣ Q) Do you have other backgrounds or can I change the background colors?
A) You can select the customized option additional. We can change the color for the existing ones and check your idea and make it work out to match with your home colors decoration.

6️⃣ Q) Do you have other kinds of frames?
A) We have Black, White, and Wood Version (Check Stock). If you prefer you can choose the Print it Yourself Option or the Printed Art Option, so you can frame it yourself at home.

7️⃣ Q) Can I adjust my artwork?
A) Yes, 1 adjustment is included, it means adjusting the name font, or size or dog’s positioning. Extra adjustments will incur an extra charge.

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? NOT SURE??

▶️ PHOTO QUALITY – If you have any questions about the quality of the photo, just send us a message prior to placing the order so we can confirm.

We cannot guarantee results with a low-quality photo. In this case, as soon as you send us the picture we will come back to you letting you know that your photo is good to go.

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If you need any other help we will be more than happy to help.
Just send a message. ? ?

Additional Details

  • Online Shop Only:Yes
  • Delivery Options:Nationwide
  • Dog Size Permitted: All Sizes Welcome
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